Returns & Exchanges
At Hadley James at Home, we want you to love every piece you select for your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.
Prepare Your Package
Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse in pristine condition.
Ship It Back
Affix the prepaid label to your package and drop it off at any authorized carrier location; we recommend obtaining a receipt for your records.
Receive Your Refund
Once our team inspects the returned home goods, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing